Building Curious Employees

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May 31, 2011 a project of CharityFocus Kindness is the language which the deaf can hear and the blind can see. - Mark Twain - Building Curious Employees Design thinking is a process of empathizing with the end user. David Kelley, founder of IDEO and Stanford's d.school design program, takes a similar approach to managing people. He believes leadership is a matter of empathizing with employees. In this interview, he explains why leaders should seek understanding rather than blind obedience, why it's better to be a coach and a taskmaster and the effects of intrinsically motivating people. { read more } Be The Change Practice being a curious, empathetic person; ask "Why?" questions to help in understanding other people's perspective. COMMENT | RATE               Related Good News Top Ten Kindness Stories for the New Year A Professor's Lesson 30 Years Ago Kindness Goes Around, and Comes Around An Experiment in Generosity DailyGood is a volunteer-run initiative that delivers "good news" to 106,470 subscribers. There are many ways to help. To unsubscribe, click here. Other CharityFocus projects include: HelpOthers  //  CF Sites  //  KarmaTube  //  Conversations  //  More